Aggregated Categories: Community
395 posts
When Alerts Turn Into Avalanches: Designing AI-Powered Exception Handling That Actually Works
There’s a particular kind of dread that creeps up just after a Slack ping at 2 a.m.: an…
November 5, 2025
Stop Letting Hot Leads Cool: AI-Driven Sales Prioritization and Smart Follow-Up Playbooks
You know the feeling: a promising lead slips out of your pipeline not because the product wasn’t right,…
November 3, 2025
The Power of an Annual User Conference
A couple of weeks ago, I had the opportunity to attend AdPipe’s annual user conference and hear a…
November 1, 2025
Strategic Tax Planning for the R&D Deduction Reversal
Key Takeaways The OBBB Act allows businesses to fully deduct domestic R&D expenses starting in 2025, with small…
October 30, 2025
Video Game Lawyer: Legal Essentials to Launch, Scale, and Protect Your Game
Video Game Lawyer: Legal Essentials to Launch, Scale, and Protect Your Game by Beth B. Moore Video Game…
October 29, 2025
Predictive Task Routing: Stop SLAs from Sneaking Up on Your Team
Nothing feels worse than watching a deadline slide past because the queue grew louder than your team could…
October 29, 2025
Xfinity’s 2025 ConneXion Tour Electrifies Atlanta University Center Campuses with Culture, Creativity, and Career Connections
The energy was undeniable as the Xfinity 2025 ConneXion University Tour made its highly anticipated stop at the Atlanta University Center (AUC) on Saturday, October…
October 27, 2025
When Bots Make Mistakes: A Practical Guide to Safe Human‑in‑the‑Loop AI for SMBs
You wake up to two escalations in your inbox. One is a furious customer whose refund request was…
October 27, 2025
CMS Lifts Hold on Medicare Claims Amid Ongoing Shutdown
On October 21, the Centers for Medicare & Medicaid Services (CMS) directed all Medicare Administrative Contractors (MACs) to…
October 27, 2025
From Grow, Grow, Grow to Grow, Margin, Burn
Last week, I had the opportunity to talk with a successful tech entrepreneur about his journey. Deep into…
October 25, 2025