The Business Impact of Digital HR
Human resources, like every other facet of your organization, have been transformed by digital tech. The same tools that marketing departments are using to attract customers are also being utilized to help HR professionals discover job candidates and applicants.
Digital HR, simply put, involves the use of social, mobile, analytics, and cloud technologies to optimize and innovate human resources functions. AIHR Academy, which provides professional development courses for human resources workers, recently released its Digital HR Case Study Collection, illustrating examples of digital tools and techniques used by successful organizations as they build relationships with job candidates.
Prominent among these case studies are Deloitte, KPMG, the Los Angeles County Sheriff’s Department, and Walmart. Techniques implemented by these organizations include the use of chatbots, gamification, improved administration and communications systems, and virtual reality.
The companies highlighted in this report saw significant benefits to their talent acquisition operations, including lower costs per applicant, more job applicants, streamlined workflows, faster training times, and increased satisfaction for job candidates and customers alike.